Meet Michelle Mitchell, Director & Consultant
Meet Michelle, our Consultant Member Relations expert and master of member satisfaction. With unmatched experience in member management, she ensures every interaction is smooth and engaging.
Michelle lives by the motto, “A satisfied customer is the best strategy,” and knows how to deliver solutions with style. When she's not making business meetings entertaining, she’s advocating for the homeless and using her negotiation skills to make a real impact.
Strategic and resourceful, Michelle has a talent for spotting new opportunities,and even uncovered a treasure map while walking her dog!
Meet Sharon, Director & Consultant
A blank page? A daunting challenge? Not for Sharon! She tackles obstacles head-on, armed with a winning smile, quick wit, and a knack for turning problems into opportunities.
Professionalism? Absolutely. But Sharon doesn’t just meet expectations, she redefines them. Think of her as the James Bond of customer service, always prepared with a suave solution and an effortless charm that wins clients over in an instant.
Detail-oriented? That’s an understatement. If perfection had a face, it would be a selfie of Sharon. And when it comes to people, she’s not just people-oriented, she’s people-obsessed! Clients rank first, second, and third on her priority list (just ahead of coffee, but only by a slim margin).
Now, about her spirit animals,wolves and elephants. Why? Because, like a wolf, she’s fiercely protective of her team (that’s us!), and like an elephant, she never forgets a client’s birthday, anniversary, or even their favorite coffee order. Talk about memory goals!
For Sharon, building relationships isn’t just part of the job, it’s her superpower. She’s the Cupid of networking, firing rows of camaraderie and sealing deals with a high-five. And with a little South African sunshine running through her veins, she brings warmth and energy to every interaction.
Meet Kiera,Vice President of Technology
At my core, I value meaningful connections, personal growth, and living with purpose. Authenticity, kindness, and fairness matter deeply to me—I’d be lost without integrity. I believe in treating others with respect and compassion, always striving to uplift those around me.
I take pride in my strong work ethic and ability to adapt to different environments. With experience in customer service and operational roles, I excel at problem-solving, multitasking, and staying composed under pressure. I thrive in collaborative settings, where teamwork and clear communication are key. Whether it’s handling customer interactions, ensuring smooth daily operations, or supporting my colleagues, I’m always committed to delivering my best.
I find joy in life’s simple moments, whether it’s spending time with loved ones, sharing laughter over a good cup of coffee, or playing with my little dogs, who are more like family. Their loyalty, playfulness, and unconditional love bring so much warmth to my days.
Traveling is a big part of who I am—I love exploring new places, immersing myself in different cultures, and making unforgettable memories. Whether it’s discovering hidden gems or embracing new experiences, every journey fuels my sense of adventure and appreciation for the world around me.
---
Serengeti Live Limited is a company registered in England and Wales with company number 16207304
VAT Registration Number 485 4405 72
©Copyright. All rights reserved.
We need your consent to load the translations
We use a third-party service to translate the website content that may collect data about your activity. Please review the details in the privacy policy and accept the service to view the translations.